Bronwyn Agrios is a part of a team at Esri that promotes and implements new ideas in spatial thinking, analysis, and application development, using both Esri and open source products. In addition to supporting these goals, Bronwyn aims to better understand how consumers of spatial products—from the average consumer to a GIS analyst—use spatial information to decipher the world around us, with particular interest in crisis response. Bronwyn has traveled the world educating GIS users in everything from database design and server administration to Web application development best practices.